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Corporate Social Responsibility Governance
Establish a social responsibility committee led by the chairman, with the primary responsibility of supporting the sustainable development of the social responsibility management system.
Join the United Nations Global Compact (UNGC) to support the ten principles of the Global Compact concerning human rights, labor, environment, and anti-corruption, and promote global sustainable development.
Stakeholder Communication
Interact and communicate with stakeholders to enhance their understanding of the company, fully respect and protect the legitimate rights and interests of relevant stakeholders, and achieve harmonious development among all stakeholders.
Substantive Issues
Establish an issue matrix to respond to the views of stakeholders.
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Environmental Protection Publicity
Environmental Management
Energy Consumption: Conservation of water, electricity, and transportation energy
Green Transportation: Assembly transportation, intensive transportation
Hazardous Chemical Management: Development of an emergency response plan for hazardous chemical operation and production accidents, guiding all employees and partners in the industrial chain in learning and training, and implementing responsibilities
Green Products
Green Products: Product testing reports and material safety
Green Packaging: Advocating and using eco-friendly packaging materials
End-of-life Product Handling: Product recall management system
Green Office: Paperless, low-energy consumption office, green commuting, etc.
Consumer Health and Safety
0 complaints
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Employee Rights
Equitable, impartial and transparent job opportunities
Standardized labor contracts
Labor union representation and diverse communication platforms
Employee Development
Recruitment: A transparent process that eradicates discrimination based on gender, age, ethnicity, religion, political stance and other forms.
Training: All employees receiving occupational and skills-related training.
Career development pathways: Focusing on employee growth, providing multiple channels for advancement.
Performance assessment: Equitable, impartial and transparent performance management process to leverage strengths, identify areas for improvement and reveal untapped potential.
Employee Benefits
Statutory benefits, expanded benefits, position-specific benefits and incentive-based benefits. Providing fitness facilities, recreational rooms and staff activity areas.
Employee Health and Safety
Physical examinations, training seminars, psychological counseling, health monitoring and fire drill training.
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Business Integrity
Comprehensive business ethics training for all employees
Supplier ethics investigations
Annual customer satisfaction rate ≥ 95%
Zero violations
Recognized as the inaugural "Bank Integrity Customer" in Anhui Province (2006), China Quality Integrity Enterprise (2017), and China Credit Insurance V-Level Customer (2021)
Information Security
100% coverage of confidentiality agreements
Information security training
File storage
0 leaks and complaints
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